Source: Gartner (August 2024)
Four Themes of Emerging Technology Trends
Autonomous AI: AI’s fast evolution is producing autonomous AI systems that can operate with minimal human oversight, improve themselves and become effective at decision-making in complex environments. These advanced AI systems that can perform any task a human can perform are beginning to move slowly from science fiction to reality. These technologies include multiagent systems, large action models, machine customers, humanoid working robots, autonomous agents, and reinforcement learning.
Boost Developer Productivity: Developer productivity is about more than writing code quickly. It’s influenced by developers’ effective communication and collaboration, and their feeling of energized focus, full involvement and enjoyment (being in the “flow state”).
“Technology is revolutionizing the way developers design and deliver software, making them more productive than ever,” said Chandrasekaran. "It’s ensuring they deliver higher-quality products quickly while maximizing gains by improving developer satisfaction, collaboration, and flow."
Emerging technologies enabling developer productivity include AI-augmented software engineering, cloud-native, GitOps, internal developer portals, prompt engineering and WebAssembly.
Empower With Total Experience: Total experience is a strategy that creates superior shared experiences by intertwining customer experience, employee experience, multiexperience and user experience practices. It uses technology to address critical interactions, empowering both customers and employees, with the goal of driving greater confidence, satisfaction, loyalty and advocacy. Technologies to assess include digital twin of a customer, spatial computing, superapps and 6G.
Deliver Human-Centric Security and Privacy: Organizations will become more resilient by using security and privacy techniques that create a culture of mutual trust and awareness of shared risks between teams.
“Security practices too often rely on the premise that humans can behave in a completely safe and secure way. But when employees must make a choice between security and business delivery, they often choose business delivery, sometimes bypassing too-stringent security controls,” said Chandrasekaran. “Human-centric security and privacy weaves a tight security and privacy fabric into the organization’s digital design.”
Emerging technologies supporting human-centric security and privacy include AI TRiSM, cybersecurity mesh architecture, digital immune system, disinformation security, federated machine learning and homomorphic encryption.
Gartner clients can read more in “Hype Cycle for Emerging Technologies, 2024.”
Additional analysis on emerging technologies will be presented during Gartner IT Symposium/Xpo, the world's most important conference for CIOs and other IT executives. Gartner analysts and attendees will explore the technology, insights and trends shaping the future of IT and business, including AI, business transformation, cybersecurity, customer experience, data analytics, executive leadership and more. Follow news and updates from the conferences on X using#GartnerSYM, and on the Gartner Newsroom.
About Gartner for Information Technology Executives
Gartner for Information Technology Executives provides actionable, objective insight to CIOs and IT leaders to help them drive their organizations through digital transformation and lead business growth. Additional information is available at www.gartner.com/en/information-technology.
Follow news and updates from Gartner for IT Executives on X and LinkedIn using #GartnerIT. Visit the IT Newsroom for more information and insights.
Media contact
Matt LoDolce
Gartner
matt.lodolce@gartner.com
Catherine Howley
Gartner
catherine.howley@gartner.com
Latest releases
Announcement | Feb 17, 2025
Gartner Predicts 40% of AI Data Breaches Will Arise from Cross-Border GenAI Misuse by 2027
Information Technology
Announcement | Feb 13, 2025
Gartner Survey Shows Majority of CFOs Plan to Boost Technology Budgets in 2025
Finance
Announcement | Feb 12, 2025
Gartner Predicts 10% of Sales Associates Will Use AI to Secretly Juggle Multiple Jobs by 2028
Sales
Gartner delivers actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities.